- At least two recent Amazon outages were caused by misconfigured AI tools
- Amazon claims the incidents were “user error, not AI error”
- The company has implemented “numerous security measures”
At least two recent AWS outages were caused by related incidents AmazonThe company has said that it has its own AI coding tool.
a report of financial Times (FT) notes that the 13-hour outage in mid-December 2025 was the result Amazon's Kiro AI coding agentWho had reportedly decided to delete and recreate the environment.
Although AWS published an internal report on the cause of the problem, it was never shared publicly. foot has obtained information from four unnamed people familiar with the matter.
Although Amazon has its own AI tools were partially responsible for the outage, the company emphasized that “user error, not AI error” was the ultimate cause, and attributed the outage to misconfigured access controls.
“The engineers let the AI (agent) solve the problem without any intervention,” one of them said. footSources wrote. “The outages were small but completely predictable.”
Amazon described this particular incident as an “extremely limited incident,” but another 15-hour outage in October 2025 had broader implications, affecting public apps and websites.
Again, footSources suggest that incorrect permissions were to blame, with the AI tool given the same permissions as human workers and its output not given the same level of approval as is usually the case with human workers.
Despite the very obvious dangers, anonymous sources shared that Amazon is targeting an 80% AI adoption rate among its developers based on once-per-week usage. A goal that may increase as adoption numbers increase.
Speaking about AI-induced incidents, Amazon wrote: “Following the December incident, AWS implemented several security measures.”
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